How to Fix Printer Offline HP Problem? Find the Solutions
If you’re using an HP printer, then you must experience a few errors such as Printer Offline HP, HP printer is not connecting to computer or HP Printer not printing black. This write-up will explain the causes of the problem along with troubleshooting steps. So whenever you are stuck in a situation when your HP printer goes offline or unable to print the documents, just follow the instructions discussed in the below section.
Why is My Printer Showing Offline Status?
If you’re receiving the error ‘Printer Offline HP’ whenever you try printing from your HP printer, it means your printer can not communicate with your device, which eventually results in offline status on your printer. Undoubtedly, it is a frustrating situation for the user when they need to print the document and are unable to print it due to minor errors.
To solve this problem, the best practice is to pause all printing jobs until you resolve the issue. In fact, whatever problem you face, be it HP printer is not connecting to computer or HP printer not printing black, you should perform this without any questions in mind. This practice will resolve more than half of your printer errors.
Further, do not send more printing requests to the printer, and Turn OFF the printer is a wise decision. If you keep sending the printing requests even after confronting ‘printer offline HP’, it can malfunction your printer. To know the reason behind ‘why is printer offline HP’ or troubleshooting the issues, this guide will help you.
Some of the reasons behind HP printer technical glitches are:
- Outdated driver
- Connection issues
- Setting problems
- Paper jam
- Ink shortage
- Importer Wi-Fi networks
When these problems occur, your printer may stop working or show offline status. If you want to change printer offline HP status to online, some solutions are given below.
How to Change Printer Offline HP Status to Online?
This section has several solutions. If your problem is resolved in the first or second solution, don’t feel like continuing through all the steps. Yes, if you want to read the guide for the information purpose, you’re welcome. We would like to suggest you follow the guide in the same manner because the simplest fixes are listed at the first to make your task simpler and easier.
Method 1: Run HP Printer and Scan Doctor
When you encounter a printer offline HP and are looking for ways to solve the issue, this solution comes in handy. Here are the instructions to run a scan doctor on the HP printer. Follow carefully or seek help from experts to avoid performing the wrong process.
HP printer and Scan Doctor application are designed to resolve the HP offline issue. So use this application to fix the error.
- Open the application called HPPSdr.exe from the download location and allow it to run. You would need to be in the administrator mode for this.
- If you’re prompted, choose Yes to proceed.
- Click start and choose your printer.
- If your printer is not shown in the list, restart your printer and retry the printer, and scan the doctor application.
- The application will identify potential errors. Follow the instructions and click Yes.
If this method helps you to find an answer to the question ‘why is printer offline HP’ and bring your printer online from the offline status, that’s great. Otherwise, continue reading the guide for the next method.
Method 2: Set Your Printer to Default
If you want your printer to run properly, your printer settings need to be set at default. If your printer is showing offline status and you are looking to get it back online, check your printer settings. We are sharing procedures for Windows 10 and Windows 8 operating systems.
For Windows 10 Users
- Go to the search bar of your system and go to the ‘Device’ section to fix printer offline HP problems.
- Select the Printer and Scanners.
- Make sure ‘Let Windows Manage My Default Printer’ is unchecked.
- Scroll your list to choose your printer.
- Click Manage> Set as Default.
For Windows 8 Users
If you’re using Windows 8 operating system, change your settings with the following steps.
- Select your printer from the Device section.
- If there is more than one version, choose the version that is not grayed.
- Right-click and select ‘Set as Default Printer’.
- Try test printing.
- If your device still shows the printer offline HP, move on to the next section.
Method 3: Check Your USB Ports
If you’re confused about ‘why is printer offline HP’ and not finding the reason, there might be a number of reasons behind it and the wrong USB connection is one among them. If you’re using USB ports to connect your printer to the computer, ensure that all USB cables are unbroken and placed correctly into the system. If you find issues with the USB cable, consider replacing it.
In case you use a wireless network to connect your printer, follow these instructions.
- Disconnect all the power cords from your printer and Turn Off your printer.
- Connect the power cables again and Turn On your printer.
- Disconnect the power cord from your router and reconnect it after 10 seconds.
- Now Power On your Computer.
- Using the HP wireless setup wizard or HP smart software, connect your printer to your network.
- Now try print through a wireless option to check if printer offline HP status still persists.
- This method should resolve your problem. If not, immediately connect to expert technicians to get your printer online.
Want Your Printer Online Immediately? Call a Technical Expert!
Printer offline HP is a normal scenario. If the problem persists again and again even after following the above measures, you should consult technical professionals. Pre PC Solutions will help you to look into your problem and get an effective solution immediately. The printer offline to online troubleshooting is not a big task, all you need is expert advice to get the resolution of your problem.
Beside this, we can help you with other solutions also. Feel free to connect us if your HP printer is not connecting to computer or the HP printer is not printing black. Arrange your meeting now!